Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how jobi3 ("the Platform", "we", "us", "our") collects, uses, stores, discloses and protects the personal information of users ("User", "you") who access and use the services available at https://jobi3.cam.

jobi3 is an English-language online gaming platform. This Policy is written in English and governs all personal data processing activities carried out by jobi3 in connection with the operation of the Platform and the provision of casino, sports betting and live dealer services.

By registering an Account on jobi3 or using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not register or use the Platform.

2. Definitions

In this Policy, unless the context otherwise requires:

• "Account" means the personal account registered by a User on the Platform.
• "Cookies" means small data files stored on a User's device by the Platform to facilitate functionality and analytics.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, jobi3.
• "Data Processor" means a third party that processes personal data on behalf of jobi3 under contract.
• "Personal Data" means any information that identifies or could reasonably be used to identify a natural person, directly or indirectly.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure or deletion.
• "Sensitive Data" means personal data of a particularly sensitive nature, including financial information, identity documents and transaction records.
• "Third Party" means any entity other than the User and jobi3.

3. Data Controller

jobi3 acts as the Data Controller in respect of personal data collected from Users of the Platform. As Data Controller, jobi3 is responsible for determining the purposes for which personal data is processed and for ensuring that processing activities comply with applicable data protection standards.

For all data-related enquiries, requests or complaints, please contact the jobi3 data support team using the contact details set out in Section 17 of this Policy.

4. Data We Collect

jobi3 collects personal data that you provide directly, data generated by your use of the Platform, and data received from third-party service providers. The categories of data collected are set out in the table below.

4.1 Data We Do Not Collect

jobi3 does not collect biometric data, racial or ethnic origin data, political opinions, religious beliefs or health data as part of its standard operations. Where any such data is incidentally included in documents submitted for KYC purposes (for example, in a national identity document), it is processed only to the extent strictly necessary for identity verification and is not used for any other purpose.

5. How We Use Your Personal Data

jobi3 processes your personal data for the following purposes:

• Account Management: To create, maintain and secure your Account, authenticate your identity at login, and administer Account-related communications;
• Service Delivery: To provide access to casino games, sports betting, live dealer services and other Platform features;
• Transaction Processing: To process deposits and withdrawals, verify payment method ownership and manage financial records;
• KYC & AML Compliance: To verify User identity and residential address, fulfil anti-money-laundering obligations and conduct risk assessments as required by applicable law;
• Responsible Gambling: To monitor gaming behaviour, apply User-defined limits, identify potential problem gambling patterns and administer self-exclusion requests;
• Platform Security: To detect, investigate and prevent fraud, unauthorised Account access, cheating and other prohibited conduct;
• Customer Support: To respond to enquiries, resolve disputes and maintain support records;
• Platform Improvement: To analyse usage data, identify technical issues and improve the functionality and performance of the Platform;
• Marketing Communications: To send promotional offers, bonus notifications and platform updates to Users who have provided consent, subject to their preferences;
• Legal Obligations: To comply with applicable legal, regulatory, tax and reporting requirements.

6. Legal Basis for Processing

jobi3 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the agreement between you and jobi3, including Account creation, service delivery and transaction processing;
• Legal Obligation: Processing required to comply with applicable law, including KYC/AML obligations and financial record-keeping requirements;
• Legitimate Interests: Processing necessary for the pursuit of jobi3's legitimate business interests, including Platform security, fraud prevention and service improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, informed and unambiguous consent, including in respect of direct marketing communications and non-essential cookies. You may withdraw consent at any time.

7. Data Retention

jobi3 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory or contractual obligations. The following general retention principles apply:

• Active Account Data: Retained for the duration of your Account relationship with jobi3 and for a period following Account closure as required by AML and financial record-keeping obligations;
• KYC Documents: Retained in accordance with the requirements of the Platform's applicable licensing jurisdiction, typically for a minimum of five years following Account closure or the end of the business relationship;
• Transaction Records: Retained for a minimum period as required by financial regulation and tax law applicable to the Platform's operating jurisdiction;
• Support Communications: Retained for a reasonable period to facilitate dispute resolution and quality improvement, typically up to three years;
• Marketing Data: Retained until consent is withdrawn or until the data is no longer relevant for the stated marketing purpose;
• Technical Logs: Retained for a short rolling period for security and performance monitoring purposes, typically up to 12 months.

Upon the expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification.

8. Data Sharing and Disclosure

jobi3 does not sell, rent or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• KYC and Identity Verification Providers: Third-party services engaged to conduct identity and address verification as part of KYC obligations;
• Payment Processors: Payment service providers engaged to facilitate deposit and withdrawal transactions. References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah and other Pakistani payment systems are made as familiar contextual references only and do not imply formal data-sharing arrangements with those specific providers unless the User initiates a transaction through such a method;
• Game Content Providers: Licensed game studios and sports data providers whose content is accessible through the Platform, where limited usage data sharing is required for RNG certification, live game management or odds provision;
• Fraud Prevention and Security Services: Third-party providers engaged to assist in fraud detection, cybersecurity monitoring and AML screening;
• Customer Support Platforms: Software providers used to deliver live chat and email support functionality;
• Regulatory and Law Enforcement Authorities: Where jobi3 is legally required to disclose information to a competent regulatory body, court or law enforcement authority in response to a lawful request;
• Professional Advisors: Legal counsel, auditors and compliance consultants where necessary, under contractual confidentiality obligations.

All third-party Data Processors engaged by jobi3 are required to process personal data only on jobi3's documented instructions and to maintain appropriate technical and organisational security measures.

9. International Data Transfers

jobi3 operates internationally, and your personal data may be transferred to, stored or processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction. Where such transfers occur, jobi3 implements appropriate safeguards to protect your personal data, which may include standard contractual clauses, data processing agreements or other legally recognised transfer mechanisms applicable to the receiving jurisdiction.

Pakistani users should note that data transferred outside Pakistan may be subject to the laws of the receiving country. jobi3 selects its service partners and infrastructure providers with data security as a primary consideration.

10. Cookies and Tracking Technologies

10.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. jobi3 uses cookies and similar technologies including web beacons, pixel tags and local storage to operate the Platform, analyse user behaviour and — where consent is given — to personalise content and advertisements.

10.2 Types of Cookies Used

• Strictly Necessary Cookies: Essential to the operation of the Platform. These cannot be disabled. They enable functions such as session authentication, security and load balancing.
• Functional Cookies: Enable enhanced functionality and personalisation, such as remembering your language preference or session settings.
• Analytics Cookies: Allow us to understand how Users interact with the Platform, which pages are most visited, and where technical errors occur. Data is aggregated and anonymised where possible.
• Marketing Cookies: Used to track Users across the Platform for the purpose of delivering relevant promotional content. These are only activated with your consent.

10.3 Managing Cookies

You can manage cookie preferences through your browser settings, which allow you to block or delete cookies. Please note that disabling strictly necessary cookies will affect the functionality of the Platform and may prevent you from accessing certain features. Consent for non-essential cookies can also be managed through the Platform's cookie preference controls.

11. Marketing Communications

jobi3 may send you promotional emails, notifications and platform updates where you have provided consent to receive marketing communications at the time of registration or subsequently through your account settings.

You may opt out of marketing communications at any time by updating your communication preferences in your Account settings or by contacting the support team. Withdrawal of marketing consent does not affect transactional and service communications, which may continue to be sent as necessary for Account management purposes.

12. Security Measures

jobi3 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encrypted storage of sensitive data, including hashed passwords and KYC documents;
• Role-based access controls limiting internal access to personal data on a need-to-know basis;
• Regular security assessments, penetration testing and vulnerability monitoring;
• Two-factor authentication available on all User Accounts;
• Incident response procedures to address data security events promptly and to notify affected parties as required by law.

Notwithstanding these measures, no method of internet transmission or electronic storage is entirely secure. jobi3 cannot guarantee the absolute security of personal data but will take all reasonable steps to protect it.

13. Your Rights

Subject to applicable data protection law and jobi3's legal and regulatory obligations, you hold the following rights in respect of your personal data:

• Right of Access: To obtain confirmation of whether jobi3 processes your personal data and, if so, to receive a copy of that data;
• Right to Rectification: To request correction of inaccurate or incomplete personal data;
• Right to Erasure ("Right to be Forgotten"): To request deletion of your personal data where it is no longer required for the original purpose, where you have withdrawn consent, or where processing is unlawful — subject to retention obligations that override this right;
• Right to Restrict Processing: To request that jobi3 restricts the processing of your personal data in specified circumstances;
• Right to Data Portability: To receive personal data you have provided in a structured, commonly used and machine-readable format;
• Right to Object: To object to processing based on legitimate interests, including for direct marketing purposes;
• Right to Withdraw Consent: Where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact jobi3 using the details in Section 17. Requests will be handled within the timeframe required by applicable law. Identity verification may be required before requests are actioned to prevent unauthorised disclosure.

14. Children's Privacy

jobi3 is strictly prohibited for use by minors. The Platform does not knowingly collect personal data from any individual under the age of 18, or the higher minimum age required by the applicable operator or license jurisdiction. If jobi3 becomes aware that personal data has been collected from a minor, that Account will be closed immediately, the data will be deleted, and the matter will be escalated in accordance with applicable child protection obligations.

🔞 If you are a parent or guardian and believe that a minor in your care has registered an Account on jobi3, please contact the support team immediately using the contact details in Section 17.

15. Third-Party Links and Services

The Platform may contain links to third-party websites, payment processors or other external services. This Privacy Policy applies solely to personal data processed by jobi3 in connection with the Platform. jobi3 is not responsible for the privacy practices, content or security of third-party websites or services accessed via links on the Platform, and we encourage you to read the privacy policies of any third-party services you access.

16. Amendments to This Policy

jobi3 reserves the right to amend this Privacy Policy at any time. Material changes will be communicated by posting a notice on the Platform or, where appropriate, by email to your registered address. The "Last Updated" date at the top of this document will reflect the date of the most recent revision.

Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy. We recommend reviewing this Policy periodically to stay informed of how your personal data is handled.

17. Contact Us & Complaints

For any questions, requests or complaints regarding this Privacy Policy or jobi3's personal data processing activities, please contact the support team using the details below. All enquiries are handled in English.

Email: [email protected]
Support Language: English (Urdu-language assistance may be available on request)
Response Time: Within 24–48 hours on business days

If you believe jobi3 has not handled your personal data in accordance with this Policy and you are unsatisfied with our response to a formal complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority in the jurisdiction where the Platform holds its operating licence. jobi3 will cooperate fully with any such investigation.